Success Stories

FIRST CLASS DELIVERY

One night in the City Link hub in Wednesbury, UK in late November 2006. Over 250,000 parcels were handled that night. By mid-December, that number was approaching 500,000 parcels. Within a period of six hours, parcels arrive at the hub from the collection branches, are sorted and despatched to the delivery branches. City Link has recently been named ‘UK Courier Company of the Year 2007’ by the Institute of Transport Management in recognition of its “total quality management approach which results in the highest customer care satisfaction levels in the industry”.