Annual Report 2007 - Turning Promise into Performance

MORE THAN A NEW SHIRT

In Belgium the company’s new state-of-the-art laundry processing plant in Lokeren entered operation on time and on budget in 2007.

LEADING THE WAY

Following the acquisition of Ambigest in July 2007, Rentokil became the clear leader in the Spanish pest control market. The combination of a warm climate and a significant tourist industry makes pest control of vital importance in the country.

OLYMPIC DREAM

In 2007 the company entered the fast growing Chinese pest control market through the acquisition of Rentokil Taiming. The business, while still small, is already profitable.

FLYING HIGH

Initial Facilities Services is the UK’s largest commercial cleaning company and the acquisition of Lancaster Cleaning Company in 2007 strengthened its presence in the London metropolitan area, accessing its blue chip customer base.

CITY LINK - PROJECT PAN

City Link moves half a million packages per day but the challenge of its couriers’ lives is delivering to homes. Finding effective ways to avert problems over failed or delayed deliveries has been City Link’s mission over the last several years.

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Annual Report 2007

Letter from the Board

The board reports on a year of progress marred by the poor performance of City Link.

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Board Review

An outline of our strategy, our achievements over the course of 2007, the challenges we faced and our ambitions for the coming year.

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Business Review

A close look at each of our businesses areas: Textiles and Washroom Services, Pest Control, Ambius, City Link, Facilities Services and Asia Pacific. Progress is recorded against key performance indicators and plans for 2008 discussed.

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Key Financials

This section contains key financial information as well as links to documents holding more detailed financial data.

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