Annual report 2009
Chairman and CEO Statement
An overview of performance & achievements in 2009, strategic update and future goals
Read the full statementStrategy update
What we achieved in 2009; what we expect to achieve in 2010.
Read our strategy updateBusiness review
Progress against key performance indicators in each of our six business areas.
Find out how we're doing
Strategy and performance
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- Statement from the Chairman and the Chief Executive (PDF 64KB)
- Strategy update (PDF 55KB)
- KPIs (PDF 6KB)
Business review
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Governance
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Financial statements
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- Financial highlights (PDF 125KB)
- Consolidated income statement (PDF 48KB)
- Consolidated statement of comprehensive income (PDF 40KB)
- Consolidated balance sheet (PDF 48KB)
- (PDF 49KB)
- Consolidated cash flow statement (PDF 5.9MB)
- Accounting policies (PDF 98KB)
- Notes to the accounts (PDF 314KB)
- Principal operating subsidiary and associated undertakings (PDF 42KB)
- Five-year summary (PDF 44KB)
- Parent company balance sheet (PDF 47KB)
- Notes to the parent company accounts (PDF 82KB)
- Independent auditors’ report (PDF 48KB)
